(727) 275-7070 hello@naturepureclean.com

FAQs

You’ve got more questions? We’ve got answers!

How do you determine the cost of a cleaning?
There are three major factors that help us determine how long it will take to clean a space:

  1. Square footage
  2. Level of requested service (deep clean, regular scheduled service, move in/out, etc.)
  3. Number of residents (including pets)

Generally, deep cleaning takes twice as long as a regular, scheduled service.

How do you access my home/business?
There are a few simple ways you can give us access to your space.

  1. Leave a lock box out on the day of service with a key inside.
  2. Make us a key, which we keep in a safe in between regular cleanings.
  3. Be present/available upon our arrival.
Do I have to be there while you clean?
Up to you! We highly advise that you are present for your first clean with us so that we may be walked through your space and your needs, but not required. Our cleaning services are always 100% satisfaction guaranteed. So, if you’re not happy and were not present, we’ll happily come back.
Should I crate my pets?
Yes, please do! We love your pets and will be happy to say hello, but we want to ensure their highest degree of safety while we work.
What is your satisfaction guarantee?
If you’re not happy with your clean, please call us, and we’ll be happy to come back and fix the situation.
What is your cancellation policy?
Please let us know at least 24 hours in advance of your appointment to avoid any fees.
How late can I reschedule my appointment?
Please let us know at least 24 hours in advance of your appointment.
Can I leave a tip?
We certainly welcome tips if you feel our services were great, but they’re never required. Cash tips are preferred.
If you don't use chemicals, will my space be less clean?
Absolutely not. In fact, it will be just as clean and a much healthier environment for you, your family, and your pets. We ensure that our products leave a deep clean and lasting shine.
What is your service area?
  • Tampa metro
  • Clearwater
  • St. Petersburg
  • Palm Harbor
  • Safety Harbor
  • Oldsmar
  • Largo
  • Dunedin

Our service area is not limited to the list above. Please contact us to determine if we can help you.

Still have questions?

Feel free to email or call us, and we’ll be happy to help!

(727) 275-7070

hello@naturepureclean.com

InstantBook

You can book a slot directly on our calendar if you have an idea of your availability and needs. We'll follow up to confirm details. Please note: We generally do most of our appointments on weekends, but let us know if you have weekday needs, and we can work on accommodating you. 

Request a quote

We currently and proudly serve the Tampa, Florida metro and surrounding areas including Clearwater, St. Petersburg, Largo, Safety Harbor, Dunedin, and Palm Harbor. 

Services Requested

5 + 2 =

Quotes are given in worker-hours, meaning that a four-hour appointment could either be one pro working for four hours or two pros working for two hours. We estimate the total time to clean your home based on the number of bedrooms and bathrooms listed above. This may vary according to the unique requirements and dimensions of your home.